SECURITY

We may be your silent partner, but we are omnipresent in the background for your protection and security 24/7/365. Whether you choose Access Control, Video Surveillance, or an Intrusion with Alarm monitoring system solution.

Access Control

We design and install access control systems regardless of the size of your business or organization. From small businesses to large enterprises, we offer quality access control solutions. We specialize in multi housing unit access control systems.

Pro1 access control systems are designed with versatility in mind to be user friendly and expandable. We understand not all business environments are the same, and that's why our systems are custom designed to solve the challenges you see today and grow with you into the future.

With Pro1 Access Control Systems you have the ability to:

• Track employee access
• Track residents access
• Prevent access by unauthorized personnel
• Quickly and easily restore building security in the event of lost or stolen cards
• Restrict access on a person-by-person basis

Our mandate is and always will be to offer uncompromising customer service and dependable control equipment. No hassles. No worries.

Video Surveillance

Pro 1 Services is dedicated to the design and installation of the very best quality in video surveillance systems and digital recording. We offer cost-effective solutions for owners concerned about various security issues, such as:

• Demonstrating a strong visual deterrent for would-be thieves
• Employee, customer or contractor theft
• Liability Claims
• Monitoring product floor efficiencies

Our rugged systems are designed for uncompromising reliability in unforgiving interior locations or harsh exterior locations in the uncertain and variable extreme climate conditions in Canada.

Pro1 Digital recording systems are scalable and grow with you. The software applications are extremely user friendly, making searching for events effortless. Combined with remote viewing functions, you have the ability to investigate or view events wherever you’re located.

Alarm Monitoring

Not at home or at work when someone tries to breach the premises? Imagine the shock intruders get when greeted with an ear-splitting siren. The instant that siren goes off, our professional, efficient ULC rated alarm monitoring station specialists are on the phone, calling to ensure your safety and contacting the proper authorities or key holders.

We take security seriously, and because we do, we have five alarm monitoring stations, linked continuously. Any alarm signal or phone call may be answered by any one of the five stations nationwide. The stations continuous communication system creates a redundancy network between each and all stations, and assists with high-traffic needs in the event of a disaster.

If one of the five stations is unable to handle alarm calls, operators in other stations respond immediately. Each station may stand alone if necessary and all are staffed 24/7/365.

What does this mean for you

• Savings of up to 25% on homeowner’s insurance.
• The ability to save even more money by programming one alarm system to protect several areas. You pay only one monitoring fee.
• Notification of your alarm failing to arm or disarm within a certain time.
• Notification of children arriving home from school when alarm disabled.
• Detailed alarm system logs as often as you want them.
• Communication with our monitoring stations by phone, Internet or digital cellular.
• Communication backup with Internet or digital cellular systems. A good alternative if your regular landline has been deliberately or accidentally cut, or if you are experiencing service provider maintenance downtime.
• Optional video verification or elimination of false alarms via cameras in your home or business.

ALARM RESPONSE OPTIONS

1. Keyholders Only: while this is a viable option for some customers, Pro1 does not recommend it, as we are unable to dispatch anyone for you. In other words, there would be no response to your emergency, as we cannot dispatch on your behalf. You must call for help yourself if you have an emergency. The response time for situations such as this may be as long as two or more hours. In situations like this, Pro1 can only notify you of a problem.
   
   
2. Police response: in most situations, this is the preferred option of many of our clients and the estimated response time, which varies by location, may be from 30 seconds to 60 minutes or more. Be aware that many locations now have false alarm bylaws and fees to cover the cost of responding to such an alarm. We discuss that with you when you call Pro1 to find out your options.
   Our annual registration fees apply based on each city or municipality's requirements. 
   
   
3. RCMP or other police force response: most of our rural customers use this option. Right now, there is no fine for a false intrusion alarm, but there may be a fine for a false fire alarm. The costs of dispatching fire personnel to a false alarm are passed to the customer and all alarm companies bill out false fire alarms in the same way.
   
   
4. Commissionaires or Guard response: if you have a fair number of false alarms, this may be the option for you. If there is an actual premises breach, the Commissionaires call the police. Be aware that the response time would vary, as the police would not be going to an alarm system call out. We can help you navigate this option